Cancelation, Returns and Refund Policy
If the product has not been shipped :
Get in touch with our customer support team at +91 9920033316, we will cancel your order immediately and your amount will be refunded via original method of payment.
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If the product has been shipped :
Courier the product back to us at our Official Address ( D-38, Sector G, Aliganj, Lucknow, Uttar Pradesh 226024 ). We will provide you Credits or a Voucher as soon as we receive the product/products back, the voucher will be sent via E-mail on your registered E-mail Address within 3-7 Working days (with 1 year validity) which will be worth the same value as of the returned products and you may at your own leisure use it on our site to buy products. ( Customer has to bear the cost of return courier )
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P.S. We will entertain the product only if it reaches us within 10 working days from the date of delivery.
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If the goods are damaged :
Get in touch with our customer support team at +91 9920033316 and courier the product back to us at our Official Address ( Customer has to bear the cost of return courier ). If we have a replacement available with us we will dispatch it as soon as we receive the damaged product back else we will provide you Credits or a Voucher as soon as we receive the product/products back, the voucher will be sent via E-mail on your registered E-mail Address within 3-7 Working days (with 1 year validity) which will be worth the same value as of the returned products and you may at your own leisure use it on our site to buy products.
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P.S. We will entertain the Damaged product only if it reaches us within 10 working days from the date of delivery.
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If the goods are not damaged :
Also if you wish to exchange the product for another one, you can do that. Get in touch with our customer support team at +91 9920033316 and courier the product back to us at our Official Address ( Customer has to bear the cost of courier ). We will provide you Credits or a Voucher as soon as we receive the product/products back, the voucher will be sent via E-mail on your registered E-mail Address within 3-7 Working days (with 1 year validity) which will be worth the same value as of the returned products and you may at your own leisure use it on our site to buy products.
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P.S. We will entertain the product only if it reaches us within 10 working days from the date of delivery.
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If customer paid twice for one transaction, the one transaction amount will be refunded via same source within 15 to 20 working days